Spanish 
English 
Servicios primarios de WMMC
Clínicas de medicina familiar
Clínicas de Medicina Interna
Pediatría
Póngase en contacto con el Centro Médico del Oeste de Missouri
Have a question or need help finding the right contact?
Western Missouri Medical Center is committed to making it easy for patients, families, and visitors to connect with the care and information they need. Below you’ll find answers to frequently asked questions about scheduling appointments, reaching clinics and providers, billing and insurance assistance, accessing medical records, and more. For urgent or life-threatening medical needs, please call 911 or go to the nearest emergency room.
- What should I do in a medical emergency?
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.
Western Missouri Medical Center’s Emergency Room is open 24/7 and located at:
403 Burkarth Road, Warrensburg, MO 64093- Where can I go if I need care today but it’s not an emergency?
Warrensburg Express Care is available for non-emergency illnesses and injuries that need same-day attention.
Horas: 7 days a week, 8 a.m. – 8 p.m.
Localización: 427 Burkarth Road, Innes 1, Suite A, Warrensburg, MO 64093
Call or Text: (660) 262-7580- Who can I contact if I have a non-emergency question?
Western Missouri Medical Center offers the Text-a-Nurse Program, which connects established patients with licensed nurses for non-emergency health questions. Nurses can provide care guidance, assist with medication-related questions, and help you determine the next steps in your care.
Text: 660-243-9331
Monday–Friday, 7 a.m.–4 p.m.- How do I schedule an outpatient appointment?
Central Scheduling can assist with most outpatient service appointments.
Call Central Scheduling: (660) 262-7370
- How do I contact a clinic or specialty service?
Contact information for all Western Missouri Medical Center clinics and specialty services is available on our Services page. You can find clinic hours, locations, and direct phone numbers by selecting a service.
- How do I reach an on-call provider after hours?
Many WMMC clinics use a physician paging system to connect patients with on-call providers outside of regular business hours, including Surgical Services, Internal Medicine, Women’s Health Center, Bone & Joint, Central Family & Sports Medicine, Family Practice of Central Missouri, and our Knob Noster and Concordia locations.
To reach an on-call provider after hours, call the clinic directly. Our team will relay your information to the appropriate provider as quickly as possible.
- Who do I contact with billing or insurance questions?
For billing questions, payment options, payment plans, or insurance inquiries, contact Patient Accounts.
Patient Accounts: (660) 262-7350
Patient Account Representatives will return calls within 48 business hours.- Who do I contact about hospitalist billing?
Hospitalist billing is handled through ConnectCare.
ConnectCare: 1-816-394-9044
- What should I do if I believe my bill was processed incorrectly?
If you believe your bill has been inaccurately processed by your insurance company or feel a billing issue has gone unresolved, please contact Patient Accounts at (660) 262-7350. A representative can review your account and assist with next steps.
- How do I access my medical records?
To request or inquire about your medical records, contact the Medical Records Department.
Teléfono: (660) 262-7395
Fax: (660) 747-9483- Who can help me with the Patient Portal?
For questions about your records in the Patient Portal or to share improvement opportunities, call (660) 262-7734 and leave a message. A WMMC team member will return your call.
If you are having difficulty logging into your myCerner Patient Portal, contact Cerner Support at (877) 621-8014.
- How do I find a provider?
You can search our provider directory to find WMMC physicians, advanced practice providers, and the locations they serve.
For hospital affiliation letter requests, email hospital.afiliació[email protected].
- How do I apply for a job at WMMC?
Western Missouri Medical Center is committed to creating a supportive workplace culture that empowers employees to provide quality healthcare while maintaining a healthy work-life balance.
- Do you offer education or training opportunities at WMMC?
- Yes. Western Missouri Medical Center offers a variety of education and training opportunities for students and individuals interested in healthcare careers. Experiences are available in both clinical and non-clinical settings across our clinics and departments and are designed to support individuals at every stage of their career path.Opportunities may include job shadowing, student experiences, residencies, internships (including paid internships), skills and career development programs, and the ECHO Summer Program.
- How can I share feedback about my experience?
If you have a question, concern, or would like to share positive feedback, contact our Patient Experience Advocate.
Call: (660) 262-7469
- How can I recognize a WMMC staff member or care team for outstanding service?
Western Missouri Medical Center offers several ways to recognize employees, physicians, and volunteers who go above and beyond:
Premio Campeón – Honors individuals who exemplify WMMC’s values of courage, collaboration, and compassion. You can nominate a high-performing staff member who consistently exceeds expectations.
Formulario de nominación al premio campeón
DAISY Award – Recognizes nurses for extraordinary acts of compassion or meaningful patient relationships that make a difference. Many DAISY Honorees humbly say, “I was just doing my job,” but these awards highlight the powerful impact of their care.
- Who should media contact?
For media inquiries, please contact the Communications and Development Office.
Correo electrónico: [email protected]
Formulario de contacto
- This form is not for medical care or emergencies. If you have an emergency, please call 911 or go to the nearest emergency room.
- Este formulario no se puede utilizar para cancelar o reprogramar citas. La información de contacto de todas las clínicas y servicios especializados de Western Missouri Medical Center se puede encontrar en nuestro pagina de servicios.
- Western Missouri Medical Center no puede proporcionar un diagnóstico, tratamiento o asesoramiento médico a través de este formulario. Si tiene alguna inquietud médica, comuníquese con su proveedor de atención médica.
- Los envíos de formularios de contacto se reciben durante el horario de atención habitual de lunes a viernes. Espere de 2 a 3 días hábiles para recibir una respuesta al envío de su formulario.