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Registration Process at WMMC
Patient Registration
Registering at WMMC helps us keep your healthcare records accurate and up-to-date. This includes your personal information, contact details, and insurance.
As part of registration, you will be asked to sign forms that explain your rights, how your medical information is used, and your consent for healthcare services.
Before Your Appointment
What should I bring?
- Valid driver’s license
- Insurance card(s)
- Co-pay or deposit for your service
Hospital & Clinic Hours
Our main hospital entrances have standard hours:
- Emergency Entrance: Open 24/7
- Outpatient & Main Entrances: 6:00 a.m.–9:00 p.m.
Other services and clinics have different hours. Please visit the specific service page on our website to view the hours for that location: WMMC Services
Who is at the entrances?
Volunteers are available at each entrance to help you and other visitors find what you need.
Consent for Treatment and Patient Agreement
When you register at WMMC, you will be asked to review and provide consent for the following:
- Consent to Treatment: Gives general permission for medical treatment at WMMC and with our care partners.
- Release of Information: Allows WMMC to share your health information in accordance with HIPAA for purposes of treatment, payment, or healthcare operations.
- Assignment of Benefits / Medicare & Tricare Benefits: Authorizes WMMC to bill your insurance on your behalf and receive payment directly.
- Agreement to Pay: Confirms that you understand you are responsible for payment of services and the expectations regarding billing and collections.
- Personal Valuables: Acknowledges that WMMC is not responsible for loss or damage to your personal belongings.
- Patient Bill of Rights: Confirms that a copy of the Patient Bill of Rights has been made available to you.
- Consent to Telephone Calls, Email, or Text Messaging for Healthcare: Allows WMMC and our care partners to contact you using HIPAA-approved communication methods.
- Complaints: Explains how you can file complaints or share concerns regarding the care or services you receive at WMMC.
Accessing Your Health Information
In addition to completing your registration forms, WMMC provides ways for you to access your health information:
- Medical Records: For copies of your medical records, contact the Medical Records Department at (660) 262-7395.
- Patient Portal: View lab and radiology results online through the Patient Portal once final results are added to your record. Not all results are available; tests sent to outside labs or physicians may require a visit to Medical Records or your Primary Care Provider.
- Portal Support: For login questions or technical help, contact Cerner Support at (877) 621-8014.
Patient Forms
Before your appointment, you’ll be asked to complete several forms. These forms help us gather important information about your health, insurance, and personal preferences, ensure your medical records are accurate, and let you provide consent for the use and sharing of your health information. Completing these forms helps our care team provide safe, effective, and personalized care.
Important Message from Medicare and Tricare
Medicare Observation Notice
Notice of Privacy Practices
Forms are required by certain payers to be presented and acknowledged by patients that are covered by these plans. If a patient is admitted to stay as an inpatient at WMMC these forms will be provided for the patient’s signature. These forms explain benefits and expectations specific to the service being provided.
A notice is provided to Medicare patients that are admitted in an outpatient observation status. There are several exceptions and rights a Medicare observation patient needs to be informed of when receiving services in this admission status.
This notice describes how information about you may be used and disclosed and how you can get access to this information. Please review it carefully. Each patient will be asked to sign an acknowledgment of this notice during their initial registration with WMMC.